Hepworth

Hepworth

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Hepworth Legal client dashboard.

What you can find in this dashboard. Click to jump to it.

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November 2024 digital performance report.

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Key Onboarding Metrics
Process to complete
Click to view process

Automations and software management.

Key onboarding metrics.

13% consult conversion rate last month

1% from 1 month ago

↑ 2% from 2 months ago

↑ 2% all time average

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Customer Onboarding Feedback
Process to complete:
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Customer onboarding feedback.

Customer onboarding feedback.

Customer consultation feedback.

View all data by clicking the link below:

https://airtable.com/appS0LhkvZkx6CCOQ/pagNZVEbAlE5trUcT

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Automations & Software Management

Automated and software management.

Not setup yet.

We have not yet documented the automation setup for Hepworth Legal. Quality assurance cannot be implemented until this is done. We recommend allocating some time this month to document the setup, so we can perform quality assurance checks.

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Social Reviews Effectiveness
Process to complete
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Social reviews effectiveness.

Social reviews initiative effectiveness.

32 Consultation Feedback submissions + 28 new reviews

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4.6 stars and 353 reviews started with 4.7 stars and 287 reviews

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Site Security & Speed
Process to complete:
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Site security

Site security and speed.

Site security status:

✅ Low Security Risk

 All available updates:

✅ Completed

  • Updated all plugins on hepworthlegal.com
  • Website has latest:
    • WordPress version 6.7.1
    • PHP Version 8.2
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Work Done
Process to complete:
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111.6 hours worked this month.

View a full breakdown of the project tasks and time to complete below.

(AG) Google Ads
Send Google Reports
0.25
Send Google Ad Reports
0.25
HL Add New Retainer To Sign Now
Add fields back to retainer section
0.5
Regarding Airtable, we need to update the new lead form so Liz and Tamara can input information about the client/company/additional client, before they get to us. Also, we need to update the Pre-consult | Review Client Information box to include the additional information as well. Meaning, we need to make sure this section allows staff and attorneys to input the info even if we don't retain the client(s):
0.5
Once confirmed take zap live and complete final test
0.75
Duplicate new path template for the rest of the fee types
2.5
Confirm who signing attorney should be
0.25
Re-upload template with updated cc fee, business name and authorized rep
1
Add cc fee and change buseiness name in new retainer, add if they approve consentual lean and that attorney approved it and that they can change the values for a new address in that field
1
Adjust zap to use new document type
1
Confirm all values are added and cc fee
0.25
Add document to signnow,create template, and all fields required to complete document
1
Add new consult fields to interface to match new retainer
1.5
HL Create Newsletter
Revise/Finalize newsletter content
1
Completed: Review newsletter content
Create content for newsletter (Eli review 11/25)
1.5
Review email service provider/Airtable integration for email marketing service
0.5
Create tasks for newsletter and project due date. Adjust scope to only do 1 newsletter a month
1
HL Document Roles & Responsibilities for Lead Managemen
Send doc to liz and create task to cehck-in
Check-in on Tamara and liz completing, create doc that liz can fill out and have michael offer incentive
0.75
Message Tamara and Liz first go in and detail Daily responsibilities, keeping the “how to measure success”, then list out the things they think might be confusing to other people who are starting their first day.
0.5
Outline template to have tamara and liz fill and where it goes and that they can get $100 incentive
1
All digital performance reports

View all projects and their deliverables.

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Active projects.

Click to see project details, resources, and deliverables.

Proposed projects.

Review our proposed projects, designed to further optimize and drive growth.

Completed projects to review and use.

Take a look at our recent initiatives and projects.

View our work records and time tracking.

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Current month.

HL Create Newsletter
Task Detail Due DateHoursStatus
December 16, 2024
1
In Progress
December 12, 2024
0.5
Deliverable Due
December 9, 2024
2
In Progress
December 5, 2024
0.2
Completed
December 5, 2024
2
Deliverable Due
December 5, 2024
4
Completed
December 2, 2024
0.2
Completed
HL Google Ads Service
Task Detail Due DateHoursStatus
Today
0.75
In Progress
December 4, 2024
Completed
Last Wednesday
0.75
Completed
All historical work records and time tracking