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Please review our end-of-month report of all the things we worked on and managed for your business.
Site security status: ✅ Low Security Risk
- See your security report
- Update one item brought up in security report
All available updates: ✅ Completed
- Updated all 56 plugins on hepworthlegal.com
- Fixed three automation bugs
- Updated WP version
17 Consultation Feedback submissions + 10 new 5 star reviews
10 new 5 star reviews this month and 10 responded 4.7 stars and 285 reviews started with 4.7 stars and 287 reviews
More positive reviews are starting to come through. Only recommendation currently is to introduce parallel campaigns and actions in Airtable in order to run a long term campaign for people to leave consultation feedback.
View all data: https://airtable.com/appS0LhkvZkx6CCOQ/pagNZVEbAlE5trUcT
Consult satisfaction is down from the previous month, keep an eye on in the coming month and if down again take steps to improve.
38.7 total hours worked for Hepworth Legal
-1.3 hours under retainer amount. We are contracted to provide 40 hours of work a month. In this time we achieved:
- Launched Personal Injury landing page and ad group
- Made airtable easier to use for CSMs
- In-depth defamation lead review and insights to improve conversion rate
- Created defamation call script
- Researched and confirmed signnow can replace formstack
- Managed all google ad campaigns
- Variety of misc tasks
See A Task By Task Breakdown Of All Work Done Last Month
15 total hours worked for HepworthFisher
0 hours under retainer amount. We are contracted to provide 15 hours of work a month. In this time we achieved:
All deliverables for this month can be seen here: https://app.ow.consulting/clients/hepworthfisher/upgraded-digital-presence
Password: HepworthFisher
Not setup yet
We have not yet documented the automation setup for Hepworth Legal. Quality assurance cannot be implemented until this is done. We recommend allocating some time this month to document the setup, so we can perform quality assurance checks.
What automations do we run?
We automate tasks based on the actions listed under "Automations We Check". Click on one of the actions to see its documentation.
Automation quality assurance
We manually check automation sequences every week to make sure your customer onboarding is happening as it should be.