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Please review our end-of-month report of all the things we worked on and managed for your business.
73 total hours worked
-7 hours under retainer amount. We are contracted to provide 80 hours of work a month.
Last month we achieved
- Connected CallRail Tag automations to Airtable: Connected CallRails tags to Airtable records and setup tasks to be able to parse substrings so that conditional next tasks can be added.
- Created Helpdesk in Airtable: Setup a helpdesk on how to use HL CRM inside of the CRM interface that new hires can access and follow to learn how to use the CRM.
- Built Automated Create Clio Contact, Matter, Activity and Unbillable Activity: Created an Airtable Send To Clio button that when triggered takes the leads data and if they are Retained creates a Clio Contact, Clio Matter, and Clio Activity all linked together with the data and if Not Retained then creates a Clio Activity tied to the matter Hepworth &.Associates-06270-Hepworth Unbillables - Consults
- Created Insufficient Activity Email Automation: Created an airtable automation script that triggers at 6:00 PM each Friday and send a mail to users reminding them that their logged billable hours were less than 33.5 in that particular week and take actions to increase the billable hours
- Finished V1 Mediation App Outline: Created a final outline of the work required to create a usable version 1 of the Elerion Mediation App that is low code and easily customizable by Hepworth that can be presented to investors.
- Created Nolo & Google Ads Campaign Performance Views: Created Google Ads Revenue and Nolo Revenue views which allow for revenue gained to be broken down by campaign and keywords to finally know spend v return. We also setup the notion report to be easily duplicated week over week with little
Not setup yet
We have not yet documented the automation setup for Hepworth Legal. Quality assurance cannot be implemented until this is done. We recommend allocating some time this month to document the setup, so we can perform quality assurance checks.
What automations do we run?
We automate tasks based on the actions listed under "Automations We Check". Click on one of the actions to see its documentation.
Automation quality assurance
We manually check automation sequences every week to make sure your customer onboarding is happening as it should be.
Not setup yet
We have not had time to establish the core KPIs and reporting for your business that are necessary to include in our monthly report. This will be coming soon.
You have not setup our reviews automation. We can help your business gain more 5 star reviews on Google, Yelp, and Facebook to improve SEO, sign up, and overall authority! Reach out to us today to learn more about how we can get you more reviews without any extra work.
You are not set up with our hosting service, which allows us to monitor and improve your site's security and speed on a monthly basis.