Onboarding automation steps.docx107.2KB
Goal #2Outline initial goal, deliverables, and questions
Post Account # Created: Setup automated customer communication to get them to engage with LBR resources and complete tasks to get setup as a customer
Goal Planning Tasklist
Full team review of goal
Confirm goal with client, get any questions answered
Turn goal deliverables into tasks, add tasks details
Questions / Notes
Deliverables
- Update portal UX when account # is created to show on-going client resources and allow for new resources to be added
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Tasklist - Final
- Create a header on portal with logo and menu items. Add “LBR Academy” menu item
- Create a ConstantContact campaign to send mails at different frequencies
- Write the content for the campaign mail and get it approved
- Create wireframe of the new page and get approved by LBR team
- Create JSON files for all resources sent by Ray
- Create new view of portal when account # exists in Google Sheet
- Code the updates to the portal based on approved wireframes and load JSON files