AGuard November 2023 Work Summary

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Please review our end-of-month report of all the things we worked on and managed for your business.

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Work Done

13 total hours worked

Last month, we successfully integrated the 5-star Google Reviews Initiative. In the Onboarding Feedback form clients that leave they would likely or very likely recommend Aguard get directed to the following page to leave a review that will help AGuard’s organic growth:

https://affiliateguard.info/review/

We will now start tracking Google Review status month over month in our new section Social Reviews Effectiveness which can be seen below.

We also addressed several key tasks to ensure the progress and efficiency of our project. We monitored the ongoing PDF research, thoroughly reviewed the final task list for the portal, and created relevant tasks in the description as needed. Additionally, we explored PDF creation using the Airtable designer app and looked into potential integration with Gravity forms. To deepen our understanding, we delved into the functionalities of the Aguard portal, outlining a comprehensive project scope. The PDF version of the logo was promptly sent to Aguard. In preparation for our Aguard call, we meticulously outlined talking points and ensured coverage of essential monthly reports. On the administrative side, we successfully downgraded our Hatchbuck account to a monthly plan, optimizing the contact list to meet the required threshold. To facilitate our ongoing discussions, we proactively scheduled dedicated time for further project confirmation. These efforts were undertaken with precision and dedication as a collective, aiming to enhance the overall effectiveness of our collaboration. If you have any questions or require additional insights, feel free to reach out.

See A Task By Task Breakdown Of All Work Done Last Month

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Automations & Software Management

155 customers used the software and automations we built to bind coverage with AGuard.

β†’ Our automations saved 175 hours of work

β†’ We automated 5,253 tasks

β†’ We found and fixed 4 bugs

β†’ Completed quality assurance of every automation documented below each week

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Key Onboarding Metrics

44% new business conversion rate last month

↑ 9% from 1 month ago ↓ 9% from 2 months ago ↓ 12% all time average

84% renewals conversion rate last month

↓ 5% from 1 month ago ↓ 7% from 2 months ago ↓ 10% all time average

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OWC Recommendation

New Business conversion rate went up last month while other conversion rates are still low, we recommend looking at implementing our new client follow-up system to help you send even more persuasive messaging.

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Social Reviews Effectiveness

0 Promoters + 0 new reviews

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OWC Recommendation

Initiative was implemented at the end of November, will need to wait for next months report for data.

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0 new 5 star reviews this month and 0 responded 4.7 stars and 12 reviews started with 4.7 stars and 12 reviews

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Customer Onboarding Feedback

How easy was it to get started with AGuard?

21 total customer responses

β†’ 90% found it easy to get started

β†’ 10% found it average to get started

β†’ 0% found it difficult to get started

Customer open ended feedback on getting started with AGuard

  • No, I've really enjoyed working with A Guard and look forward to working together in the future.
  • We have been with AGuard for quite some time. They have made it simple and easy to work with, we value them greatly.
  • In some document you have 'Asbury Park" but in others your have "Ashbury Park" Can we please make sure they all say "Asbury" Thank you!
  • New code every time you logged into the portal was exhausting πŸ˜…
  • It was confusing to constantly click on "New Member" when signing in after I already signed in and went through the steps.
  • Thank You for helping me
  • I'm pleased with my experience thus far. Thank you!
  • You guys ROCK! This was the first year my premium went down and is the only active plan I use that did not go up in price. Thank you for all the hard work you do day in and day out.
  • I think you run a valuable business!
  • You have been great for 12 years:) Thanks for being along for the ride.
  • Some issues with login and reviewing quote, but customer service was fast and extremely helpful!
  • I feel it was very easy and smooth.
  • Loving your service. Although I have no feedback, it's evident you are all in pursuit of developing & adapting to better meet our needs.
  • It has been an easy, pleasant experience working with Affiliate Guard. Quick feedback was provided through all steps.
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OWC Recommendation

We are reaching almost to the 100% ease to get started. One comment mentioned about the use of "Asbury Park" at some places and "Ashbury Park" at rest. We recommend having same name at all the places.

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Site Security & Speed

Site security and speed is up to date

  • We randomly selected pages for Site Speed audits to make sure there are no obstacles in site performance
  • We updated all the plugins and themes that had any security updates available