QA Required
Trigger
- Consultation Status field changed to a value that is not
Retained
Actions
- Update leadβs last action to
Collect Consult Feedback
How to check
- Go to Automation History, confirm there are recent run (within the past few days)
- Find a recent run that had their record updated, go to the record and view Conversation History to confirm that Campaign to collect consult feedback sent to the user