LenBuschRoses January 2024 Work Summary

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Please review our end-of-month report of all the things we worked on and managed for your business.

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Work Done

9.5 total hours worked

+9.5 hours over retainer

In January, we completed several tasks for LBR, enhancing your systems and user experience. We integrated four new customer questions into the LBR customer application for a more comprehensive process. We updated the WI tax form for compliance and expanded the tax-exempt sign-now process to include South Dakota. We estimated the average dollars spent with wholesalers per typical event and addressed a debugging issue related to the e-sign field in the personal guarantee form. All these tasks were completed successfully, elevating the efficiency and functionality of the system.

See A Task By Task Breakdown Of All Work Done Last Month

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Automations & Software Management

24 new leads and 11 customers used the software and automations we built to get started with LenBuschRoses.

β†’ Our automations saved 395 hours of work

β†’ We automated 1187 tasks

β†’ We found and fixed 0 bugs

β†’ Completed quality assurance of every automation documented below each week

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Key Onboarding Metrics

46% conversion rate last month

↓ 23% from 1 month ago ↓ 10% from 2 months ago ↓ 62% all time average

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Customer Onboarding Feedback

How easy was it to get started with LenBuschRoses?

TOTAL_RESPONSES total customer responses

β†’ 40% found it easy to get started

β†’ 60% found it average to get started

β†’ 0% found it difficult to get started

Customer open ended feedback on getting started with LenBuschRoses

  • Please note I am in South Dakota. I do not do any sales in Minnesota. Fun thing. My husband drives truck and has delivered supplies to you a few years ago.
  • On my mac, the pen comes up to sign the Personal Guarantee form, but I can't "sign”
  • User friendly
  • I don’t understand why the three references are needed. If a small business is just starting, it can be very difficult to have three references lined up in the wholesale world. I currently only have one, and if that’s not enough, then I will just seek to open an account elsewhere.
  • I was not sure where to add in reference information. I currently do get some product from Koehler and Dramm. I used to work at Corner Floral in Paynesville MANY years ago, so had been familiar with LBR. This currently is a side business doing wedding flowers for a local event center. I work full time elsewhere and to this out of my home:). Looking forward to working with you!!
  • Not at all. Everyone I spoke to was so kind and willing to help, especially Dee!
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Social Reviews Effectiveness

33 NPS Promoters β†’ +2 new reviews

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2 new 5 star reviews this month and 2 responded 4.5 stars and 41 reviews started with 4 stars and 20 reviews

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0 new review(s) this month 0 responded to 3 stars and 2 reviews started with 3 stars and 2 reviews

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0 new review(s) this month 0 responded to 3.6 stars and 62 reviews started with 3.3 stars and 59 reviews

πŸ”Β Site Security & Speed

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Please find below details about the tasks we finished to speed-up & secure your website

Site security and speed is up to date

  • We randomly selected pages for Site Speed audits to make sure there are no obstacles in site performance
  • We updated all the plugins and themes that had any security updates available