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Please review our end-of-month report of all the things we worked on and managed for your business.
9.5 total hours worked
+9.5 hours over retainer
In February, we completed several tasks for LBR, enhancing your systems and user experience. We integrated four new customer questions into the LBR customer application for a more comprehensive process. We addressed a debugging issue related to the e-sign field in the personal guarantee form. We also completed a few final tasks in order to migrate the portal to the new system.
32 new leads and 18 customers used the software and automations we built to get started with LenBuschRoses.
→ Our automations saved 30 hours of work
→ We automated 916 tasks
→ We found and fixed 3 bugs
→ Completed quality assurance of every automation documented below each week
56% conversion rate last month
↓ 4% from 1 month ago ↓ 17% from 2 months ago ↓ 53% all time average
How easy was it to get started with LenBuschRoses?
17 total customer responses
→ 29% found it easy to get started
→ 59% found it average to get started
→ 12% found it difficult to get started
Customer open ended feedback on getting started with LenBuschRoses
- I am having a hard time getting a signature added on step two.
- Nothing stood out as difficult to understand or provide the information for!
- Add "non-profit" organization to the list of options
- The signature function on the personal Guarantee form is not working. I won't allow me to sign it. I tried to submit and the curser is spinning. Please advise.
- The signature portion on the Personal Guarantee Form does not work. Please find an easier way to fill out.
- Stay awesome!
- I’m not sure you service my area and I have asked a couple times with no response. I hope that I’m not filling out these forms for no reason if you do not service my area.
- It is too early to tell how easy it was, because it is not completed yet.
- I cannot get past the auto signature.... I am trying to create an account and so far this is the 4th attempt and still cannot get through this.
- no, simple and straight forward
- Little clickable tips/instructions on the questions with examples would have been great! i.e. what a Trade Reference is or how to fill out when no account number is used. However, personal assistance from Ray with the form was prompt and thorough and even better!
- only the necessary info. no need for credit line for most buyers
- nope, quick response time made it easy to get an account switched over.
5 NPS Promoters + 0 new reviews
0 reviews this month 4.5 stars and 41 reviews started with 4 stars and 20 reviews
0 new review this month 3 stars and 2 reviews started with 3 stars and 2 reviews
0 new review this month 3.6 stars and 62 reviews started with 3.3 stars and 59 reviews
🔐 Site Security & Speed
Site security and speed is up to date
- We randomly selected pages for Site Speed audits to make sure there are no obstacles in site performance
- We updated all the plugins and themes that had any security updates available