January 2023

πŸ™ƒ Clients

This report gives you a comprehensive review of the Business Essentials items we’ve worked on and completed for your business. It is structured to aid in strategic decision-making, aiming to boost both operational effectiveness and customer satisfaction.

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Proposed Projects

Review our proposed projects, designed to further optimize and drive growth.

1. Paid Ads Growth Strategy

Objective: Conduct in-depth research on Google Ads opportunities, based on provided keywords and competitor website analysis.

Impact: This research will provide you with critical insights for initiating effective paid advertising campaigns, aligning with market trends and competitor strategies.

Timeframe: The project is estimated to take 4-5 hours.

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Work We’ll Complete (click to see)
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Your Responsibilities (click to see)
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OWC Recommendation Once we’re provided a list of competitors and keywords we can complete an outline that unlocks growth through Google Ads
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Your Items To Review & Use

Take a look at our recent initiatives and projects.

Klesk

Get Started Revamp

@January 1, 2024

We’ve completed the get started revamp. This sets the stage for efficient optimization and automation of the get started process. As more leads go through the funnel we will now have the appropriate data and logging to make effective optimizations an automations. With management through the Clients sheet it guarantees no one slips through the cracks and a robust follow-up sequence is created.

New Get Started Page & Form focused on conversion

New Clients - Klesk sheet to manage intake

Process Outline:

  1. Users go to https://www.kleskmetalstamping.com/speak-to-an-expert/
  2. On form completion a notification is sent to info@kleskmetalstamping.com
  3. Client information is added to the sheet Clients - Klesk
  4. Continue follow-up and update in the sheet as it’s done

New Klesk Metal Logo

@December 1, 2023

Access all logo files

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Career Opportunities Page

@December 1, 2023

https://www.kleskmetalstamping.com/career-opportunities/

The page is added under About Us in the main menu. All notifications to the form will be sent to info@kleskmetalstamping.com

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Social Profile Optimization

Current optimization status of Google My Business, Yelp, and Facebook

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OWC Recommendation We’ve successfully optimized all profiles!

Now that everything is optimized we’ve added your social media links to your website for improved organic SEO quality.

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Current Score 100% Optimized

βœ“ SEO optimized description

βœ“ SEO optimized categories

βœ“ Quality photos

βœ“ Updated posts and faqs

βœ“ Updated logo

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Current Score 100% Optimized

βœ“ SEO optimized description

βœ“ SEO optimized categories

βœ“ Quality photos

βœ“ Updated logo

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Current Score 100% Optimized

βœ“ SEO optimized description

βœ“ SEO optimized categories

βœ“ Quality photos

βœ“ Updated logo

βœ“ Added feature photo set

βœ“ Correct business hours

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Current Score 100% Optimized

βœ“ SEO optimized description

βœ“ SEO optimized categories

βœ“ Quality photos

βœ“ Updated logo

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Social Reviews Initiative Effectiveness

Assess the impact of our review process on your businesses online reputation.

Need a refresher? Review the Klesk 5-star Reviews InitiativeKlesk 5-star Reviews Initiative

1 Promoters + 0 new reviews

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OWC Recommendation Need to confirm that the process was implemented into the customer experience process.
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0 new 5 star reviews this month and 0 responded 3.4 stars and 5 reviews started with 3.4 stars and 5 reviews

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Customer Survey Feedback

Discover insights from your customers about your business.

Need a refresher? Review the Klesk 5-star Reviews InitiativeKlesk 5-star Reviews Initiative

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OWC Recommendation Need to confirm that the process was implemented into the customer experience process.

How would you rate your overall satisfaction with our services?

0 total customer responses

β†’ 100% Very Satisfied

β†’ 00% Satisfied

β†’ 00% Neutral

β†’ 00% Unsatisfied

β†’ 00% Very Unsatisfied

How do you rate the quality of our product/service?

0 total customer responses

β†’ 100% Excellent

β†’ 00% Good

β†’ 00% Average

β†’ 00% Below Average

β†’ 00% Poor

How satisfied are you with our customer service?

0 total customer responses

β†’ 00% Very Satisfied

β†’ 100% Satisfied

β†’ 00% Neutral

β†’ 00% Unsatisfied

β†’ 00% Very Unsatisfied

How likely are you to recommend our business to others?

0 total customer responses

β†’ 100% Extremely likely

β†’ 00% Very Likely

β†’ 00% Somewhat Likely

β†’ 00% Not Very Likely

β†’ 00% Not at All

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Automations & Software Management

See how our automations and software are streamlining your business.

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OWC Recommendation You’ve successfully implemented your first automation with OWC. We automated the connection of Speak To An Expert submission to the Clients - Klesk sheet. We will monitor and document the automations success on-going.

00 new leads used the automations and software we built to get started.

β†’ Our automations saved 00 hours of work

β†’ We automated 00 tasks

β†’ We found and fixed 00 bugs

β†’ Completed quality assurance of every automation documented below each week

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Key Onboarding Metrics

Review key performance metrics, providing valuable data-driven insights.

XX% conversion rate last month

↑ XX% from 1 month ago ↑ XX% from 2 months ago ↑ XX% all time average

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OWC Recommendation You currently do not have us track key performance metrics for customer conversion and onboarding. We recommend implementing our proposed Get Started Optimization so we can start tracking key metrics onboarding and conversion metrics.
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Site Security & Speed

Explore our efforts to ensure your website's security and optimal performance.

Site security and speed is up to date

  • We randomly selected pages for Site Speed audits to make sure there are no obstacles in site performance
  • We updated all the plugins and themes that had any security updates available
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Completed Projects

Get Started Optimization

Objective: To implement minimal yet effective changes to streamline the get started process and ensure proper data collection for future automations and optimizations.

Impact: This project will enable Klesk Metal Stamping Co. to enhance client interaction and data management with minimal initial changes, setting a strong foundation for advanced streamlining and optimization in the future.

Timeframe: The project can be executed efficiently within 6-10 hours.

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Work We’ll Complete (click to see)
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Your Responsibilities (click to see)