Core Question
How will AI revolutionalize law, how does Hepworth stay ahead of this?
In order to predict the change we first need to know the problem.
The Problem
What do customers want?
To remove the stress of their legal situation and trust what they're paying for.
Neither law firms nor law software currently provide both of these things.
Problem with Law Firms
- Remove the stress of their legal situation
- Customers canāt trust the pricing due to:
- Industry's revenue model, more time = more money
- Attorneys' time is expensive for the firm
Problem with Law Software
- Provides trust with transparent pricing before services are purchased
- Does not solve the problem for the customer, still has to handle it themselves.
The Solution
AI?
AI by itself will exist in the same business model and customer problem set as law software.
Customers still have to solve their legal issue themsleves and trust that what they put into the software is the solution they need
The Real Solution: The Hybrid Firm
Combine the expertise of lawyers with the power of AI to provide transparently priced, service-based, personalized legal solutions to customers.
Law firms have been blocked from offering low cost, transparent, services by the barrier to entry to creating software solutions to replace attorneyās time.
AI removes this barrier by allowing any lawyer, with any level of technical background, to standardize and scale services to allow for transparency.
How it Works
- Remove attorney from predictiable legal services and replace with ChatGPT
- Utilize low cost CSMs to qualify customers legal matter for a hybrid solution.
- CSMs intake and process customer information and enter into ChatGPT
- CSMs send results to Attorney for quick verification and approval of solution
- Customers can have access to a user-friendly interface, allowing them to easily input their legal issues and receive efficient, transparent, and cost-effective solutions with minimal attorney time.
Benefits
- The use of AI will allow the firm to scale services without increasing costs, reaching more customers and increasing revenue.
- By offering a low-cost, transparent, and efficient service, Hepworth will disrupt the traditional legal industry and gain a competitive advantage in the market.
- Hepworth becomes the first āsolution firstā law-firm
Steps To Launch
- Determine 1-3 legal serviceās best suited for ChatGPT based off real world data
- Create a Hepworth Legal subsidiary and site focused on services.
- Create simplified, entirely manual, process to go from intake to legal solution
- Utilize Hepworth Legalās current lead funnel to direct customers looking for low cost services to subsidiary
- Determine viability
- Invest in user-friendly interface, allowing them to easily input their legal issues and receive efficient, transparent, and cost-effective solutions with minimal attorney time.
- Utilize paid ads for low cost high volume services to direct. Go after markets other attorneys donāt touch: ātenant / landlordā
Conclusion
By leveraging AI technology to create a hybrid law firm, Hepworth will disrupt the traditional legal industry and provide customers with the transparent, efficient, and trustworthy legal solutions they desire.