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VI Portal Updates

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VI Portal Updates

Review everything related to the project below. If there is anything we need you to review it will be listed under “What you need to review”

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Table of contents

  • @VI Portal Updates
  • Planning
  • Summary
  • Goal
  • Questions to answer
  • Research required
  • Outline of deliverable due dates
  • Outline of to-do’s
  • Project tasks

Planning

Summary

Goal

Questions to answer

Research required

Outline of deliverable due dates

Outline of to-do’s

Hi guys,

We’ve outlined the worked required to get all of these updates done. I wanted to let you know that the following action items for the portal and airtable will be done by end of next week. We will make these updates complimentary, as they fall within the monthly maintenance scope.

  • Streamline the quote process by removing unnecessary steps. Completed, client is automatically directed to the full Used Car Dealer application form.
  • Change terminology from 'application' to 'questionnaire' for consistency. Done
  • Update email routing for different types of insurance requests. Done
  • Update so you can mark if customer is current client or new in the backend. Added to get started form and in the backend can be set next to Business Name.
  • Address issues with duplicate entries in the daily action list. Removed all duplicates based on Client Name and setup measures to prevent future duplicates. If you notice more please just let us know.
    • Addressing issues with duplicate entries in the daily action list:
    • Ensure that the system is designed to link new applications to existing client records to prevent duplication.
    • Implement a verification step that checks for existing entries before creating new records in the daily action list.
    • Regularly audit the daily action list for duplicates and establish a protocol for resolving any identified issues.
  • Create a visual diagram to explain the editing process. We are still working on this and will have it to you by the beginning of next week
  • Add functionality to open driver information in a separate tab. Finalizing today so that you can see the information and the input in the same view.
  • Update pdf editing so that you can see the prefilled fields but not edit them. You can now see all fields, but ones that should be edited in Airtable and not the other form software will be grey. With the new tow application proposal we sent you we have outlined a way that we can streamline this so all the editing takes place in one location which make it way easier to manage and edit pdfs.
  • We will make sure Business Name is more prevalent. It is now the primary field.
  • Confirm why prior carrier, policy year, etc show on drivers license input. Added by mistake, they’ve been removed.
  • Ability to assign team members to specific clients and filter daily action list to see only the clients you’re assigned to. Here’s a quick video showing how this works.
  • Add 3rd followup when client completes get started form but does not complete the application. Done

As for the website updates I was hoping to get a bit more clarity on the items. Are you looking for just some simple text updates that say that you specialize in Garage, Dealers and Tow or are you looking for more of an overall refresh from what currently exists? My recommendation would be an overall refresh and updating copy and design to specifically target these business owners. There are 3 options we have to move forward with these updates:

1. Complete Site Refresh: We do offer a digital refresh service for the entire website if you’re interested. This costs $4k and we would redesign the entire website and write new copy for it specifically targeting your primary customers in order to increase the conversion rate of the site. 2. Simple Text Updates: If you just want simple text updates this would fall within your monthly plan and we can get that done for you.  3. Partial Site Refresh: If you would like us to redesign just the core parts of your website that would take about 5-10 hours of work that we would charge our hourly consulting rate for.

  1. 1. Complete Site Refresh: We do offer a digital refresh service for the entire website if you’re interested. This costs $4k and we would redesign the entire website and write new copy for it specifically targeting your primary customers in order to increase the conversion rate of the site.
  2. 2. Simple Text Updates: If you just want simple text updates this would fall within your monthly plan and we can get that done for you.
  3. 3. Partial Site Refresh: If you would like us to redesign just the core parts of your website that would take about 5-10 hours of work that we would charge our hourly consulting rate for.

Please let me know if you have any questions.

Project tasks

All

2 views

All

Deliverable Dates

Task Detail
Due Date
Hours
Status
Assigned To
Client
Project
Once action items confirmed outline task list and time to complete and budget tow truck with solomon
March 11, 2025
1
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Turn outlined items into tasks and assign, create task to check-in
March 13, 2025
0.5
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Change name to use business name
March 14, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
RV: neeed to show them how to assign and who should bea ssigned to what. Should we assign a person based on their form fillout? - Assign all team members to current clients then add field to interface and filter the daily tasklist by user
March 17, 2025
0.5
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Add field for client type that is available in the interface, defaults to “New” when a new record is added
March 17, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Update email routing for different types of insurance requests
March 17, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Add button to portal to trigger notification to send email and text to notify client, confirm button will always show quote and update the get started step
March 18, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Once fillout adds 1 more workflow then add bond notification
March 19, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Adjust in the application dropdown, form names and any where else the applciation title exists in Airtable and in the Portal to Questionnaire
March 19, 2025
0.25
Completed
Solomon Wood
🛡️Vernon Insurance
VI Portal Updates
Review DL fields to see why they have the fields at the very end, do they show in other places?
March 19, 2025
0.25
Completed
Solomon Wood
🛡️Vernon Insurance
VI Portal Updates
Find way to make it so that they can edit the driver’s information while viewing the driver’s license at the same time
March 19, 2025
0.5
Completed
Solomon Wood
🛡️Vernon Insurance
VI Portal Updates
Change to auto redirect to the full application once they complete the initial form
March 19, 2025
0.25
Completed
Solomon Wood
🛡️Vernon Insurance
VI Portal Updates
Address issues with duplicate entries in the daily action list, review all items in description
March 19, 2025
0.5
Completed
Solomon Wood
🛡️Vernon Insurance
VI Portal Updates
qa: update quote feedback email to link to record
March 20, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Add 3rd followup when client completes get started form but does not complete the application
March 20, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Review all updates and send follo-wup email letting them know of all changes, follow-up on website hcanges
March 25, 2025
0.75
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
qa: Update view for Vernon to show clients who completed get started from but not full application
April 2, 2025
0.5
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Review updates listed on makrup and email
April 2, 2025
0.25
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Make updates requested to https://app.markup.io/markup/8d17ab45-e2f4-4cf3-bb52-ed35d1a15a27, https://app.markup.io/markup/9bb6f7c0-2c93-403e-8dfb-5993bce8fd2b, https://app.markup.io/markup/c4d1c170-ed72-43f5-967f-4472bd931a24
April 3, 2025
1
Completed
Eli WeldonSolomon Wood
🛡️Vernon Insurance
VI Portal Updates
Outline text edits for website hero and overall hero update
April 7, 2025
0.5
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Confirm adnan provided time and complete the update, create task to check-in
April 8, 2025
0.2
Completed
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Estimate time to complete listed hero updates for https://vernoninsuranceutah.com
April 8, 2025
0.1
Completed
Eli WeldonAdnan Jutt
🛡️Vernon Insurance
VI Portal Updates
let adnan know he can start on design, needs to do it in a hidden section, not live
May 15, 2025
0.2
Completed
Eli Weldon
🛡️Vernon Insurance
🛡️Vernon Insurance
VI Portal UpdatesVI New Site Design
Outline updates to the visual diagram, create task to finalize
0.75
Forgone
Eli Weldon
🛡️Vernon Insurance
VI Portal Updates
Client
🛡️Vernon Insurance
Summary

Category
Assigned To
Eli Weldon
Status
Completed
Start & Finish Date
March 11, 2025
Priority Factors
Products
DU Phase
Hours
2
DU Deliverables
DU Date
Scale
Created by
Eli Weldon
Next Deliverable Date
Project Priority
Update

Starting updates next week, focusing on PDF updates right now

Update Time
April 21, 2025 11:21 AM (PDT)